Pocket Casts Feed Not Updating
If your Energy Transition Show episodes have stopped appearing in Pocket Casts, you're experiencing a known issue with how Pocket Casts handles private podcast feeds. Don't worry - there are several steps you can take to resolve this.
Why This Happens
This is a recognized issue with Pocket Casts and private feeds. As Pocket Casts explains in their help documentation, there can be instances where Pocket Casts runs into trouble refreshing a paid podcast feed, especially after subscription changes or if their server fails to connect.
Step 1: Contact Pocket Casts Support
Your first step should be to reach out to Pocket Casts support about the issue. They're aware of this problem and may be able to manually refresh your feed.
Contact Pocket Casts Support:
Visit their support page: https://support.pocketcasts.com/contact-us/
Explain that your private podcast feed has stopped updating
Provide them with your feed details if requested
Step 2: Give Pocket Casts a "Kick in the Pants"
If contacting Pocket Casts support doesn't resolve the issue, you can try refreshing the connection by changing your password and re-adding the feed:
Change Your Password:
Log in and update your password
Re-add Your Feed:
Go to our Member Podcast App Subscription Wizard: https://transition.show/subscribe-wizard
Generate your new member feed URL with your updated password
Use the Pocket Casts submit button, or manually paste your feed URL at: https://pocketcasts.com/submit/
Important: Make sure to select "Private" when submitting so it won't appear in search results
We apologize for this inconvenience - it's a limitation of how Pocket Casts handles private feeds, not an issue with our podcast.
Step 3: Manual Feed Refresh
You can also try refreshing the podcast feed directly within Pocket Casts:
In the Pocket Casts app, find your Energy Transition Show subscription
Look for a refresh or update option for that specific podcast
This may force Pocket Casts to check for new episodes
Additional Resources
For more detailed information about private feeds and troubleshooting:
Pocket Casts - Password Protected Podcasts: https://support.pocketcasts.com/knowledge-base/password-protected-podcasts/
Pocket Casts - Private or Members-Only Feeds: https://support.pocketcasts.com/knowledge-base/private-or-members-only-feeds/
Still Having Issues?
If none of these steps resolve the problem:
Confirm your Energy Transition Show subscription is still active
Test your feed URL in another podcast app to verify it's working
Contact our support team at support@xenetwork.org - we can help troubleshoot and confirm your feed is working properly on our end
Prevention Tips
To minimize future issues:
Keep your subscription active and current
Consider using alternative podcast apps if Pocket Casts continues to have feed refresh issues
Remember, this is a known limitation with Pocket Casts and private feeds, not a problem with your subscription or our podcast delivery system.